Reliance Telecom Ltd (RTL) holds licences to operate cellular services in Assam, Bihar, Himachal Pradesh, Madhya Pradesh, the Northeast regions, Orissa, and West Bengal (except Calcutta). RTL has licenses for seven circles in 13 states. Of these, it is yet to start services in Himachal Pradesh and the Northeast. The company has chosen to provide services in areas with low level of telephony penetration as compared to the national average.

It has recently started basic telephone operations in the Gujarat circle that includes the union territories of Daman, Diu, Dadar, and Nagar Haveli. According to an agreement with DoT, it will provide these services for the next 15 years. The company plans to provide 2.88 lakh telephone lines in the first three years of operation. This will require an investment of Rs 25.6 billion. There are also plans to set up a 3,300-km optic fibre network in three phases in the state from the Reliance refinery to Silvassa in South Gujarat. RTL has projected a fund requirement of Rs 35.4 billion for its telecom ventures.

Recently, it commenced Internet services under the brand name Only Smart. RTL is negotiating with Siemens Public Communication Networks Ltd (SPCNL) and other basic service providers for installing a wireless network enabling data and voice transfer at high speeds. It is also planning to finalize a deal with Delhi-based Shyam Telecom for the broadband CDMA system that offers high-speed data transfer at speeds of 28.8Kbps for fax and Internet access at 64Kbps.