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ENTERPRISE NETWORK EQUIPMENT:
The Call Center Tide
Some segments witnessed negative growth,
but call centers augmented capacities by thousands--that drove growth |
 | ENTERPRISE NETWORK EQUIPMENT: Voice Magic An unprecedented demand from call centers drove growth, which had remained flat last year |
 | ENTERPRISE ROUTER: On Recovery Track Banks, government and service providers made the big deployments—and call centers too |
 | LAN SWITCHES: Govt Gives Oxygen Large orders poured in from the government sector and helped the market regain its luster |
 | NETWORK SECURITY PRODUCTS: Vanilla Sold, Mostly Firewalls and anti-virus made up 88 percent of sales—IDS and authentication had few takers |
 | MODEM: Goodbye Dial-up Leased line modem sales went up in unit terms, but external dialup modems were on their way out |
 | WLAN: Freed, It Started Flowing De-licensing of the 2.4 GHz frequency band and attractive price drops gave deployment a fillip |
 | STRUCTURED CABLING: Volume driven Gray market put pricing was under severe pressure, but robust demand kept the market buoyant |
 | VOICE SOLUTION: Flush with Call Center Orders
Vendors found a strong revenue stream—and the big chance to ship new, IP-based solutions |
 | NETWORK STORAGE: Dawn of a Software Era Hardware sold dirt cheap, almost like a commodity, but software promised growth for future |
 | NETWORK INTEGRATION: Bubbly and Bountiful A year of big projects that saw the emergence of total outsourcing—and a new market leader |
 | NETWORK SECURITY SERVICES: Crack This Shell…
Lack of trust kept enterprises from outsourcing end-to-end management of network security |
 | VSAT EQUIPMENT: Lottery-rich? Not Quite Steep price falls made a negative revenue growth inevitable, even though volumes scaled up |
 | NMS: It’s Official Now! As corporates rushed to network their businesses, NIs began to see NMS as a profit center |
 | BROADBAND WIRELESS RADIO EQUIPMENT: Flat but Fit Demand came from banks and media cos for captive deployments; ISPs were busy consolidating |
 | CMTS: Growth Subject to CAS A potentially large market remains untapped, but the post-CAS regime may help it take off |
CARRIER
EQUIPMENT: Wireless the Booster
Vendors had a field day
as GSM and CDMA operators rolled out some greenfield networks,
and ramped up existing ones |
 | CARRIER EQUIPMENT: Wondrous Wireless Cellcos ramped up their networks left, right and center as their subscriber bases swelled |
 | VOICE SWITCHING: New Buyers Get Active BSNL slowed down augmentation of fixed line capacities, but private cellcos placed orders |
 | VoIP SWITCH: Overcoming Reluctance Even though carriers clinged to TDM switches, VoIP vendors made headway |
 | TRANSMISSION: Predominantly SDH Most of the orders—placed by long-distance carriers and utility cos—were in the SDH space |
 | TELECOM CABLES: Weaning Returns Mismatch of demand and growth spelt doomsday for the industry |
 | OSS/BSS: Three Shots in the Arm Revenues soared with new licenses, migrations, and new buys, mostly in the mobile space |
 | TELECOM TURNKEY: Double Treat Projects poured in from GSM service providers in India, and Third World international clients |
| OTHERS |
 | GSM PHONES: Gray Still Had Its Sway The gray market usurped bulk of the sales even as the market feasted on a 100 percent growth |
 | CDMA MOBILE PHONES: A Chicken-egg Situation Volume sales were deterred by high prices, and prices remained high because of low volumes |
 | FIXED PHONES: Crushed by a Juggernaut The onslaught of cellular services hit fixed phone businesses, which scaled down operations |
 | T&M: Yet, Just the Tip! New network rollouts bumped up uptake, even when operators spent far below global norms |
 | TELECOM SOFTWARE: Adieu Slowdown! Growth was a healthy 19 percent, and global startups begun India-centric development work |
 | INTERNATIONAL EQUIPMENT MARKET: Hard Times Still Ahead The worldwide equipment sales went down by 5 percent. Here is how... |
 | SIZZLERS: Call Them Stars... Eyes turned, as they moved up the ladder, clinching big deals and making upsets on the way |