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 Home > V & D 100 > V&D100 - 2003 > ENTERPRISE NETWORK EQUIPMENT: Voice Magic
  V&D100 - 2003
ENTERPRISE NETWORK EQUIPMENT: Voice Magic
An unprecedented demand from call centers drove growth, which had remained flat last year
Nareshchandra Laishram
Tuesday, June 24, 2003
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The overall market for enterprise networking equipment improved during the last fiscal, as it was able to chart a much better 10 percent growth as compared to the 1 percent growth during the previous fiscal. In FY 2002–03, the enterprise networking equipment market was worth Rs 4,735 crore, as compared to Rs 4,302 crore during FY 2001–02. Although the datacom equipment market slid down, to Rs 2,517 crore in 2002–03 from Rs 2,575 crore during 2001–02, the voice/call center solutions segment and network storage segments saved the day. These segments clocked growth rates of 49 percent and 15.7 percent respectively.

V&D estimates

CyberMedia Research

Growth was mostly fuelled by a buoyant banking and finance sector and a sprinting BPO segment. The banking and finance sector continued the networking adoption trend that was set off in the previous fiscal. Thanks to buyers from this ever-attractive sector, networking contracts took orders of Rs 50 crore and above. Never before were such big networking orders in the enterprise space seen. One of these mega orders, from SBI, even got entirely executed during the course of the year. Such was the volume and pace of deployments!

Call Centers Propose, Storage Seconds Growth
Product Categories Revenue in Rs crore Growth (%age)
FY 2002–03 FY 2001–02
LAN Switch 841 783 7.40
Network Security 165 150.00 10.00
Router 459 423.00 8.50
Structured Cabling 265 270.00 -1.80
VSAT 234 252 -7.10
Modem 181 252.00 -28.10
Broadband Wireless Radio 95 94 1
Others* 277 351.00 -21.00
Total Datacom Equipment 2,517 2,575 -2.2
Voice/Call Center Solutions 820 550 49
Network Storage 700 605.00 15.70
Total Enterprise Equipment 4,037 3,730 8.2
*Others include NIC, hub, wireless LAN equipment, media transceivers/converters, RAS, NMS, etc.
 
Service Categories

Revenue in Rs crore

Growth (%age)
FY 2002–03 FY 2001–02
Network Integration Services* 698 572 22.02
*Does not include product revenues that form part of NI projects.
V&D estimates

CyberMedia Research

The fast growing BPO segment saw a further burst of implementations, with the entry of global players and well-established domestic IT companies. As a result, there was significant growth in the amount of business from these companies, and vendors of voice/call center solutions particularly harvested these opportunities.

V&D estimates

CyberMedia Research

Two major trends were noticed during the fiscal. One, networking rose above mere connectivity—usage was driven by applications and redundancies, and SLAs. Two, enterprises went in for more outsourcing of network maintenance and monitoring. As a result, network integrators (NIs) saw their margins improve.

V&D estimates

CyberMedia Research

As the rollout of enterprise telecommunications services gets more intense, with BSNL and major private players like Tata Indicom Enterprise Business Unit (TEBU) and Reliance Infocomm getting more serious than ever, infrastructure is being put in place for greater deployments of enterprise networks. The enterprise network equipment industry is slowly but surely coming out of the stagnant post-dotcom period. Faster growth lies ahead for this evergreen sector.

Nareshchandra Laishram

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