Product: Convergence Traffic Analysis Platform (CTAP)

Target Customers: All new service providers and third party QoS audit companies.

The Gap That It fills: The problem is actually simple. And everybody knows that it exists. Quality of Service has been an issue with the new service providers using the all-pervasive IPs. That has been held as the single most disadvantage of the IP. But then, the TINA factor of IP is too much. What is needed is a way to measure and ensure the quality of network and services, and the compliance to service level agreements.

Amoeba Telecom, a telecom software company from Coimbatore, has set out to solve this too familiar problem for the service providers. Its CTAP enables the service providers to use next generation networks to enter into realistic SLAs, based on the actual capability and not guesswork. It also integrates SLAs with service level management, performs service level audits and generates reports for each customer and thus transparently complies with the SLAs, and of course provides differentiated services and charges a little premium. All this, in addition to remote network management, makes it possible for service providers to even outsource this whole activity to the third parties who are willing to take this job. Amoeba, itself, will take the job, to begin with, though that may not be its main focus. The product actually impressed many in the ITU Asia Telecom 2000, in which Amoeba was the sole Indian participant.