A transformation is taking place in today's telecommunications environment.
New investments and upgrades for the 20th century public switched telephone
network (PSTN) have stopped, while investment in high capacity data (IP)
networks is growing at a double digit pace. The build up of these high capacity
networks has enabled VoIP to become a commercial reality in the new millennium.
The VoIP market is no longer a niche or an ISP domain.
Major
carriers have announced VoIP programs and are rapidly moving to an all-IP
network. From 1999 through 2000, many of these carriers upgraded their IP
networks or built new IP links around the world. Pursuing cost savings, major
carriers were transferring circuit-switched long haul voice from the current
PSTN environment to their IP networks. The downturn in the economy coupled with
the deferring of diverse network expansion, has made integration an attractive
proposition, as coverage is often less expensive to buy than build. Therefore,
today the need for efficient, secure, and reliable interconnection has become
paramount.
This new voice paradigm requires a mechanism to allow diverse networks to
securely interconnect, authorize these interconnections, and track the costs or
usage of such interconnections. In the PSTN environment, large telephone
switches, SS7, and physical interconnection points controlled the exchange of
telephony transaction between carriers. The major IP telephony vendors
recognized this, and with the various standards bodies began developing open
standards governing transmission, exchange, and record keeping of VoIP network
transactions.
ITU developed H.323 and other such standards for VoIP networks, while the
European Telecommunications Standards Institute developed the open settlement
protocol (OSP) for settlement and reporting of VoIP exchanges between carriers.
Open Settlement Protocol
The open settlement protocol (OSP) is a client-server protocol which
establishes authenticated connections between telephony network devices, allows
a secure transfer of accounting and routing information, and enables
inter-network service provider billing for any IP communication event,
including, but not limited to, voice and fax over IP. The OSP standard adds
significant value to IP telephony applications by enabling real-time, secure
inter-IP domain call authorization, routing, and call detail reporting among the
IP devices (gateways and gatekeepers, including H.323 gatekeepers, SIP proxies,
and softswitches) and clearinghouse service providers.
An OSP server allows a carrier or consortium of carriers to facilitate an
interconnect solution for itself and its partners to securely exchange traffic,
guarantee the identity of each partner, authorize each and every telephone
transaction, as well as account for the transaction from end-to-end. To securely
exchange traffic, each participant is identified to the clearinghouse by means
of public key infrastructure (PKI). Digital security is superior to
access/password lists of first-generation network devices.
Interconnection Opportunities
With OSP, it is possible for a carrier to be interoperable with virtually
all other carriers without maintaining a physical or business relationship with
them. Instead, only one relationship has to be managed i.e. relationship with
the clearinghouse. At present, OSP is providing interconnect relationships for
over a billion voice minutes annually, and this number is currently growing at a
double-digit annual rate.
OSP provides an easy entry into the international VoIP space, with minimal
investment. Only a small investment in software and human resources is needed to
realize a rapid return on investment. OSP is also a solution for incumbent
carriers who are losing business to new market entrants. OSP enables to capture
new VoIP traffic where PSTN traffic was nonexistent, provides lower cost
termination, and the ability to generate new revenue streams, all without
cannibalizing the carrier's existing PSTN network.
Implementing an OSP Solution
Today, carriers can interconnect with other service providers on a
call-by-call basis by using an OSP server with a CDR manager and billing system.
When an originating network device receives an ingress call, it contacts the
nearest OSP server, which will authorize the originating device and send back a
list of potential termination network devices serving the requested destination
number. Included with the potential termination device list is an authorization
token. The authorization token is an encrypted string, which is sent to the
terminating gateway at call setup. By sending the token to the termination
gateway, the gateway knows that the call has come from a trusted source, as only
the termination gateway and clearinghouse know the public/private key
combination. Using the termination list received in the authorization request,
the originating gateway will try all termination gateways, one at a time, until
a successful connection is made.
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An OSP
server allows carriers to facilitate an interconnect solution in a secure
and end-to-end manner |
Routing tables maintained by the OSP server reduce the complicated
configuration requirements for each and every network device. For each setup
attempt from the originating network device to the terminating network device,
an OSP CDR is sent from each network device to the OSP server and stored
locally.
Multiple OSP servers can be used to provide carrier-grade availability;
therefore, usage records can be generated at many different OSP servers.
However, these records must be collected at a central point for CDR correlation.
All the OSP servers on the network collect the usage records from the access
servers. The CDR manager first, retrieves the records then assembles multiple
OSP records into ratable, successful, and unsuccessful call detail records for
the carrier's billing solution.
When CDR is created, it is placed in the queue for rating within the billing
system. Each CDR is rated three times. The first rate is for the retail call, in
most cases the ITSP does not know the retail customer, in which case the retail
rating results in no charge. At the same time, the CDR is also rated for both
origination and termination settlement. This gives the carrier full control of
its network, enabling the provider to invoice the origination partners and to
compare the invoices of termination partners.
Rate configuration and management, and performance require a flexible and
highly optimized rating engine. Billing solutions should offer a
telephony-numbering plan to ease the design of rate planning. A
telephony-numbering plan defines all known country and area codes in the world,
each associated with a location and time zone. When designing the rate plan, the
user has to simply select location from the telephony-numbering plan, and need
not worry about country codes or mistyped digits.
For each defined origination and termination combination, the rate plan must
allow the specification of minute rates, setup fees (call attempt), and connect
fees (successful calls) plus rounding, minimum duration, and tiered pricing,
allowing the service provider to customize the rate plan to its exact needs. The
rate plan must support time of the day and day of the week rating, whereby
weekend calls can be configured at a different rate than calls made on weekdays.
Finally, the rate plan must allow the service provider to plan future rate
changes. Service providers terminating traffic in China could, for instance, run
a promotion with lower rates to China for national holidays.
While the wholesale settlement process is inherently postpaid, thus
eliminating the need for real-time rating of calls, billing solutions that offer
real-time processing maximize system utilization by sending the correlated CDRs
in a steady stream to the rating engine. This differs significantly from other
systems where rating is done periodically in batches (every day or even once a
week or month).
Applying OSP Clearinghouse in India
With deregulation, a host of new long distance operators now rub elbows with
India's incumbent government operators-MTNL, BSNL, and VSNL. In addition, the
large amount of traffic originating and terminating from the 22 cellular
networks, and the need for an OSP clearinghouse strategy becomes clear. It will
enable a secure and reliable CDR collection and settlement process between the
diverse originating and terminating carriers.
Using an OSP clearinghouse billing solution, operators can limit their direct
settlement traffic to a few lucrative or major market providers and the
clearinghouse. The clearinghouse provides a single interface for settlement
amongst the host of Indian providers. Additionally, OSP clearinghouse billing
provides authenticated connections between gateways of multi-vendor types and
enables a secure transfer of accounting and routing information.
Vishal Srivastava, country manager Digiquant India vishal@digiquant.com
Frank Estes and Morten Seifert are IP telephony product analysts for
TransNexus and Digiquant respectively
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