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How to Set Up... International Frame Relay Services
All you wanted to know about International Frame Relay Services, but didn’t know whom to ask.
Saturday, June 16, 2001

Frame Relay is a link level data networking service that is particularly well-suited to handling "bursty" traffic. It was designed primarily to provide efficient LAN-to-LAN interconnection, but is also highly effective at supporting other types of data such as SNA, and more recently, voice, video and complete multimedia traffic.

Structurally, frame relay packets transmit data in much the same way as X.25, but because of the widespread digital facilities and smarter end-devices, there is no necessity for X.25 facilities such as error correction and flow control, with the overheads that these incur. This means that frame relay technology utilizes the robustness of today’s digital transmission media to obviate transmission overheads, and still maintains the quality of the transmission by relying on the smartness and intelligence of devices at the network ‘end-points’

Frame relay, by operating at Level 2 rather than Level 3, does not rely on the wide area network to provide error correction. The intelligent CPE and application software which use higher level protocols provide this error correction at the end points. Consequently, the protocol requires much less processing in the network switches and offers higher throughput rates than is typically supportable with public X.25 services.

Step1: Frame Relay Technology

The frame relay protocol provides increased efficiency by allowing multiple logical connections to take place over one physical access line into the network. This provides significant savings over private lines by:

  • minimizing the number of leased lines required to connect sites

  • minimizing the CPE requirements

The frame relay links mentioned above are referred to as Permanent Virtual Circuits (PVCs). Each PVC is a logically defined path through the network that interconnects two end-points just as a private (leased) line would, except that network bandwidth is not dedicated solely for the use of that PVC. Bandwidth can be allocated dynamically "on demand", allowing a user to increase its bandwidth, as needed. Because of this, it is necessary to define a service parameter for data throughput to ensure that all users can both take advantage of additional bandwidth when this is available, but also have a set amount of throughput on which they can depend. This parameter is known as the Committed Information Rate (CIR), and represents the minimum throughput which the network will deliver on a PVC regardless of how busy the network is. Data sent in excess of this rate is known as "excess data" or burst, and the ability to deliver this will be determined by the overall network traffic at the same instant.

The way a network handles excess data is as important as how it handles committed data. If a network rejects significant proportions of excess data, the overall performance on a PVC can be greatly reduced.

While most global service providers worldwide support traffic burst for predefined slice of time (a few mili seconds or so), a few carriers have designed their network to carry traffic bursts for much longer periods of time depending on the network utilization during those times. Notable amongst these is Global One, which has branded its committed throughput as Enhanced CIR (E-CIR). E-CIR remains available to the user/customer for as long as the bursting demands, depending on the network availability. The network doesn’t automatically withdraw the burst support after pre-determined periods of time.

Step 2: Frame Relay Providers in India

It was in early 1998 that international frame relay services were launched in India. Global One was the first international carrier to launch international frame relay services in India. However, there are other players besides Global One today, including Equent,Concert,TMI and C&W.

To comply with the regulatory framework, all these carriers have partnered with VSNL to provide the services in India. All the international frame relay service providers have commercial sharing arrangements on the port at India end and PVC/CIR.

Step 3: Frame Relay Components

The individual components that comprise frame relay services include the access line, the port and PVC. It is important to understand the functionality of these components as they are the basis for implementing frame relay service. The figure entitled "Frame Relay Components", illustrates how these components fit into a frame relay network.

Access line: The access line is the physical connection (leased line) between the frame relay service providers Point-of-Presence (PoP) and the customer location. The access line speed must be equal to, or greater than, the port speed.

Port: The port is the physical connection to a frame relay switch. Each port is capable of supporting multiple PVCs. Proper sizing (determining the speed) of the port is therefore, very important. In most of the networks, each site only needs one port connection, even though many different users, applications and protocol, may need network access.

In addition to taking into account the number of PVCs and CIR speeds, service provider will advise customers on the speed ports that are recommended for certain locations.

Permanent Virtual Circuit (PVC): PVC is the logical connection between two frame relay ports. Each end of the PVC is defined by the port address and a Data Link Connection Identifier (DLCI).

Frames are routed through the network via each PVC. The DLCI is an address which is carried in the frame header. The DLCI identifies a logical connection between the user and the local network access node. The DLCI has local significance only and may change as the PVC is routed through the network. Overall, DLCI addresses ensure that the integrity of the PVC is maintained.

The service provider needs to assign each PVC a Committed Information Rate (CIR). The CIR is the speed of transmission for a particular logical connection.

Customer Premise Equipment (CPE): Frame relay service requires that every customer location connected to the network, has two types of equipment on its premise:

  • DSU/CSUs or NTUs, channel banks and/or channel bank cards

  • Routers and/or multiplexers

In India, DoT provides only leased line connectivity to the PoP of the service provides, so the customer has to buy router and CSU/DSU from the service providers or the local market. Mostly, VSNL provides the CSU/DSU for international frame relay services, which has a partnership with all the international service providers in India like Global One.

Step 4: Implementation of Frame Relay Services

Frame relay can be used for connecting the offices of an organization for running any business.

Applications, like ERP, LAN-to-LAN connectivity for messaging and other data transfer or for any specific customized application that an organization is already using, which needs to talk to the mail/central server at the HO or vice a versa.

Depending on the kind of application and the amount of data transfer requirement, customers can decide on the CIR options like 16 K to 1 MB and port speed up to 2 MB. For customers wanting to connect their HO to multiple locations, they can go for a port with higher speed at HO, and then multiple PVC between all the locations to the HO server.

Future of FR services

In future we can see a major development happening in Frame Relay technology like:

  • Higher Access Speed: Looking at the improvement in the telecom infrastructure and the fiber optic cable deployment, in future, service providers will be able to offer higher access speed of E1 and more as there will not be any last mile problem.

  • Shadow PVC: Major FR services providers like Global One, have started offering shadow PVC as a part of the product for companies running mission critical business applications. In case the main PVC that you are working on is down due to international cable fault or any other reason, the Shadow PVC (an alternate PVC is defined, which is used when the main PVC is down) is used, and so, your operations are not disturbed.

  • Classes of Services: Prioritize your traffic internationally based on application needs, like Priority class( High transfer priority for time-sensitive applications like SAP, SNA), LAN class ( Normal transfer priority for volume-sensitive applications like email) and Multimedia class ( highest transfer priority for real time applications, high disgard priority, CIR 8k to 384k).

  • Lower Cost: As the infrastructure is getting ready for higher bandwidth requirement, the cost per unit will go down and so, the rates for Frame Relay services will also be reduced.

  • Improved SLAs: With a better infrastructure, customers can expect improvement in the quality of services, like last mile, and will thus, be able to sign an improved SLA (Service Level Agreement).

  • Provide end to end Solution: For customer convenience, major plays like Global One have already started offering end-to-end transport solutions (router, loop, infrastructure etc).

Kamlesh Raval marketing manager Global One India Pvt Ltd.

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