Comverse is very active in India. How do you find the market?
Comverse started in India in 2000. The kind of competition that is present in
the Indian telecom space makes it an exclusive geography for all the telecom
stakeholders. The present market is very innovative with huge opportunity to
grow in all spheres. Without doubt, India has the fiercest competition with
almost thirteen operators, making it a very competitive market. Another
contributing factor is that the masses, in general, are very techno- savvy, and
that's the reason operators try to bring updated technology which acts as an
icing on the cake in the Indian telecom industry. The country's USP is also that
it produces the best telecom engineers in the world.
Do you think there would be major changes in the billing system of
Comverse ONE in the aftermath of 3G?
Our billing services run on 2G and 3G as well. As such, there would be no
substantial changes in the billing system because of 3G applications. The
structural and infrastructural systems will remain unaltered. We have been
deploying 3G technology and its applications all over the world, so in India we
will come up with something that is already tried and tested.
What is the new buzz, according to you, on the enterprise side?
In the telecom front, the changes that I have noticed is that initially
operators would go for solutions with small vendors, but now they go for global
brands as they now look for solutions that are saleable as well as reliable. Two
and a half minute is the time that an operator can afford to go downtime in a
year, so you can imagine the kind of back-end support that is needed. A high
solution adaptability is the demand of enterprises in the current scenario. A
very high support, and upgradation are required by the service providers. The
research and development spending over the years has become more focused. The
enterprises want to know the entire roadmap before venturing in any deal.
What are the future plans of Comverse in the VAS arena?
On the VAS side, our focus is mainly on the SMS based services. Besides,
Comverse specializes in providing this facility of Mobile Centrex which is a
virtual PABX facilitating business houses in having an internal communication
within the organization, even on mobile phones. Today, mobile Internet users are
three times as compared to the broadband users, and they are expected to grow
manifold in the upcoming years. We are also going to introduce innovative
services in this arena.
Archana Singh
archanasi@cybermedia.co.in
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