While India
showed its commitment to climate change by switching off lights to observe the
Earth Hour, the VAS industry also geared up to match the efforts by coming up
with strategies aimed at developing an eco-friendly environment.
Idea's Sirji advertisement made an imaginative and catchy
statement for an alternate to paper use with the help of an agonized tree. The
ad surely kicked off discussions among stakeholders of the VAS industry to give
a serious thought to VAS products, to catch the bandwagon of green initiatives.
VAS is growing at an exciting pace the world over, and
India is among the top three countries for mobile and Internet VAS. Innovations
in the domain of mobile entertainment, digital promotion, network and utility
VAS offerings-which include focused product lines for service providers,
enterprises and media-can form a complete ecosystem which can be the focal point
for green VAS solutions.

Interestingly, VAS has always been green, even before the
terminology came in vogue. Mobile VAS can be termed green in the long run
because of the inherent nature of its service offerings. When the information
comes to the user in an electronic form, it bypasses more traditional forms of
communications like printed paper, magazines etc. This leads to less strain on
natural resources. All mobile VAS services like ringtones, SMS, voice SMS and
subscribed services fall in this category.
Waking Up to the Reality
With new technologies in the mobile market, it is the right time to get into
the mobile enterprises applications space with green offerings. Dr Inderpal
Singh Mumick, CEO, Kirusa says, "I would say that despite naysayers discounting
carbon credits, companies are realizing that green is not a myth but a reality
that we have to wake up to soon."
With green in VAS, organizations have come up with
strategic initiatives designed to work towards enabling their managed services
portfolio to further enhance, build and offer stronger capabilities in
developing an eco-friendly environment. The success of green VAS in India is
dependent on the mobile ecosystem which can enhance and advance the usage of its
services. The market expansion in this domain has to be catered to ardently, and
this offers a wide scope in increasing the services uptake.
The new green VAS technology will leave behind the
existing ones by providing a single platform to cater to end-to-end commerce
services for the end-user. The market also needs to adapt green VAS and utilize
the services that will positively impact their lives. Mobiles can play an
important role in enabling these services and providing customized solutions as
per the need of the hour.
Says Jagdish Mitra, CEO, CanvasM, "Green VAS solutions
will offer a blend of technologies with functional benefits to cater to the
social or professional requirements in various verticals." With the new green
world of VAS, innovative interactive communication is a way to address the
demands of the next generation technologies.
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| Information VAS
and m-commerce are the two categories that are impacting the environment
positively Deepak Halan, group business
director, IMRB International |
The green VAS services uptake will be a
steady and ongoing process as the market expansion in this domain has to be
catered to ardently. This offers a wide scope for increasing revenue for
service providers and operators Jagdish Mitra,CEO,
CanvasM |
I would say that
despite naysayers discounting carbon credits, companies are realizing that
green is not a myth but a reality that we have to wake up to soon
Dr Inderpal Singh Mumick, CEO, Kirusa |
Advanced communications with mobile enterprise
applications with green solutions are gaining high priority for enterprises as
they drive RoI with process improvement. The scope of enterprise mobility holds
a strong potential with more user-friendly, easy-to-use versions of email,
calendaring and corporate portal access applications amongst others.
An Ongoing Process
The Idea Sirji campaign added fuel to the fire for green initiatives but it
is not for this alone that the industry has turned to green. Going by the
definition of green: any service that saves time and effort and does not use
carbon intensive methods is green. Mobile VAS is one such service.
Says Deepak Halan, group business director, IMRB
International, " Information VAS (mobile newspapers, storing e-bills, e-tickets
and boarding passes on mobile, etc) and m-commerce (considerably less fuel is
burnt with fewer visits to the bank since my mobile phone now takes care of
those transactions) are the two categories which are impacting the environment
positively."
Adds Mitra, "Green VAS services uptake will be a steady
and ongoing process as the market expansion in this domain has to be catered
ardently. This offers a wide scope in increasing revenue for service providers
and operators." Green VAS will serve as a flexible solution that meets customer
needs by combining the whole host of communication devices into one strong
business device.
Industry Attempts
Telcos have shown an interest in green VAS initiatives and factors that will
contribute to its success such as infrastructure development with a strong
network capability, more effective promotional campaigns and efforts, setting up
local knowledge share for dealing with customers and prospects, etc.
In rural India too VAS is expected to have a considerable
positive impact on the environment. With the increasing penetration of operators
in rural India and falling 3G enabled handsets prices, it is expected that in
the next four to five years many rural citizens will not need to travel via say
tractors to the nearest hospital for consulting a doctor on their health
diagnostic reports.
Smartphones and other m-device will enable storage and
transmission of personal health information. Also, information VAS services such
as market price of crops, will mean that farmers have to travel less frequently
to mandis. Moreover, special VAS applications such videoconferencing with crop
experts or those that enable farmers to switch on a water pump a few kms away
will result in burning less fuel due to cutting down on commuting.
Dr Mumick adds, "Telecom growth is driven by mobile VAS,
which in turn is driven primarily by the younger generation. Indian youth today
is more aware and empathetic towards the environment." Apart from social
re-engineering causes, companies are also looking at identifying with the
current causes to appeal to the young generation and capitalize on that.
Although serious attempts are being made by industry
experts, yet a lot has to be done in making the concept of green VAS a success.
Archana Singh
archanasi@cybermedia.co.in
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