Reliance BIG TV has entered into a tie-up with Oxigen,a single point recharge service in India. According to this tie up Reliance BIG TV will offer its customers the entire portfolio of Oxigen's easy recharge option.
Reliance BIG TV's portfolio of easy recharge options include Oxigen, Online Payment using Credit or Debit Cards or Internet Banking, Interactive Voice Response (IVR), Mobile Mode Payment (SMS) or just calling the toll free number 1800-200-9002. This strategic tie-up by Reliance BIG TV is a part of its customer service motto to offer convenient and user-friendly customer service experience.
Reliance BIG TV customers availing these easy recharge options will get an electronic 12-digit pin number from the retailer. The customer has to punch in the 12-digit pin number either through SMS or call 1800-200-9002 and follow the IVR instructions. This will credit the value equivalent to what is offered by a recharge voucher into their Reliance BIG TV account.
Commenting on this new strategic tie-up, Mahesh Prasad, President, Reliance Communications said, “Continuing with our endeavor to provide world class services and ease of use to our customers, we have partnered with Oxigen, a premium recharge service provider to enable our customers to enjoy uninterrupted television viewing.”
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