Tricom to Buy Apex Document
Tricom India has signed an MoU to acquire assets of the US-based Apex
Document Solutions, a full service provider of litigation support services for
legal practitioners, for a cost of $2 mn. The acquisition enables Tricom to
enhance the value chain in the litigation support vertical by offering a full
suite of both onsite and offshore engagement models and widening its market
presence.
Capgemini Signs Deal with NXP
Capgemini has signed a five-year agreement with NXP Semiconductors,
the independent semiconductor company founded by Philips, to provide end-to-end
finance and accounting (F&A) services, including procure-to-pay and
record-to-report. According to the terms of the agreement, which expands the
existing long-term relationship between the two companies, approximately 110
professionals, who are currently based in India, will join Capgemini's BPO
excellence delivery center in Chennai.
Award for Satyam's Rural Program
Byrraju Foundation, the Satyam Computer-founded NGO, has received the Asian
Corporate Social Responsibility Award under the poverty alleviation category.
Satyam got the honor for GramIT (its rural BPO program). The GramIT utilizes the
capabilities of educated, unemployed villagers, who are hired to work in the
rural BPO facilities.
BPOs Require 200 Mn Sq Ft Space
According to RocSearch, a UK-based business research and analytics
firm, with an estimated 70% of the new construction in the commercial space
needed for the information technology sector, India's IT and BPO industry,
expected to grow to $148 bn by 2012, is likely to require about 200 mn sq ft of
office space by 2008.
Globerian Secures Large Contract
Globerian, one of India's leading healthcare BPO providers, announced the
signing of a large contract for medical billing, transcription, and other
revenue cycle management services. The client is an auditing and financial
accounting firm in the United States that specializes in assisting large
physician group practices. Under the terms of the contract, Globerian will
provide medical billing and other revenue cycle management services for more
than fifty physician group practices.
Usha Martin Acquires Converso
The Usha Martin group has acquired the UK-based BPO, Converso Contact
Centers. The acquisition would create additional 1,400 new jobs in India and
South Africa. Converso Contact Centers provide both inbound and outbound call
handling services across sectors like finance, utilities, manufacturing,
leisure, IT, telecom, and retail.
Page(s) 1