A study by LIRNEasia last year revealed that Sri Lankan fixed and mobile
broadband users were getting lower bandwidth than what was being advertised by
the telecom companies. Following the report, Sri Lanka's telecom regulator has
begun investigations on the same and the Telecom Regulatory Commission issued a
severe threat that if companies were found guilty then strong measures would be
taken against them. High speed Internet connectivity in Sri Lanka is offered by
fixed line operator Sri Lanka Telecom (SLT), its subsidiary, Mobitel, and Dialog
Telekom.
LIRNEasia's research-which began in 2007-showed that by March 2009, Sri
Lanka's two main broadband operators could only deliver 20% of the 2Mbps speed
marketed. Sri Lankan telcos deliver 75% of the advertised speed in the last mile
of the network. LIRNEasia says that broadband providers in Sri Lanka like their
counterparts in other South Asian countries have focused mainly on the last mile
connectivity of the network.
The 'last mile' is the final leg of the distribution network-from a
communications provider to a customer. However, the networks suffer bottlenecks
that arise from expensive international broadband connectivity. Sri Lanka
broadband providers' last mile connectivity runs at 75%, which is quite good;
but speeds are slow because they have not invested adequately in international
broadband capacity. In North America, broadband speeds are more uniform due to
bigger routers and better network management. In Asian countries, connectivity
is better in the morning and evening, while at office hours speeds are poor.
In another recent report by LIRNEasia, it was revealed that the broadband
scenario in the country is still just 'satisfactory'. The broadband quality of
the two largest players in Sri Lanka's western province-where the capital,
Colombo is located-is satisfactory when compared to international benchmarks.
The study has been carried out using post-paid SIMs from a moving vehicle.
LIRNEasia had compared its test results with the bandwidth promised by
operators, if no operator specifications were available, against international
benchmarks. But Dialog, a unit of Axiata of Malaysia, has wide mobile broadband
coverage as well as Mobitel, a unit of Sri Lanka Telecom. Airtel Lanka also
started mobile broadband services. The other two operators, Etisalat and Hutch
provide data services via GPRS.
“The tests were carried out on Symbian and Windows CE platforms to meter high
speed packet access (HSPA) services of telcos,” LIRNEasia says. According to the
study, stationary and on-the-move readings of return trip time (RTT), jitter
which is the variation of RTT, packet loss and availability readings were
carried out at points on the main roads of Colombo and nearby towns of Kalutara,
Negombo, Avissawella and Nittambuwa.
Madhura Mukherjee
madhurak@cybermedia.co.in
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