• Currently, most of the corporates use Ethernet and Fast Ethernet technologies but they plan to use Gigabit Ethernet and 10 Gb long haul Ethernet.

• Most of the corporates are satisfied with fiber optic cabling.

• In the future, corporates would like to have ATM for LAN and WAN.

• Very few corporates plan to deploy Frame Relay and Token Ring.

• Microwave, VSAT and ISDN are used by most corporates.

• Majority of corporates are interested in VoIP, IP telephony, video conferencing, VPN, ASP and Video on Demand.

• Corporates are not interested to deploy SDH, PDH and WDM.

Satisfaction Level of Network Integrators

Corporate are dissatisfied with vendor independence, network training and network performance analysis.

Malpractices—Their Impact on Customers

	Malpractices do not affect customers in India much. However, practices that are of concern are: 1. Emphasis on economy over quality network. 2. Preference to technology. 3. Less imortance to cabling.