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 Home > Issues > Networking Masters > CISCO SYSTEMS: Getting It Right
  NETWORKING MASTERS
CISCO SYSTEMS: Getting It Right
Continued from page: 1

Ibrahim Ahmad
Monday, May 01, 2000
The Man & the Vision

Much of the credit of taking Cisco to dizzy heights goes to John Chambers, the 50-year old non-engineer CEO who is a visionary and strategist par excellence. As a visionary, he is very clear about the advantage building for the Internet Revolution rather than the Industrial Revolution.

Chambers leads by example. "We are the most advanced users of the Internet," he says. Internet is used in every aspect of Cisco''''s business. Only two people manage the travel expenses of the 26,000 employees. The high use of technology enables Cisco to publish its quarter end financial figures within a few days after the quarter-ends. That over 85 percent of Cisco''''s business in 1999 was done over the Net not only makes the company highly efficient, but also sets the right example for its customers. Cisco has been literally using this fact as an advertisement campaign.

Believing in Self

Chambers might be a great leader, but he also has a great team of dedicated people who have a firm belief in their technologies and products. According to senior officials, the rate of employee churn—a major nuisance in the industry at large—at Cisco is one of the lowest. Why is it so? First, Cisco''''s history in the stock markets has been one of "never looked back" ever since it went public at $18 a share 10 years ago. Since then the stock has been split nine times and the shares have gone up by a whopping 8,000 percent! One Cisco share quoted at about $14,000 sometime back. No wonder then that with its Employee Stock Option Plan (ESOP), Cisco has made 2,500 of its employees millionaires.

Second, its work culture. Its employees feel it is one of the greatest places on earth to work in. Each of its buildings proudly displays whatever great or pioneering work that came out of that. Chambers'''' motto is "Never ask your employees to do something you wouldn''''t be willing to do yourself". He sits in as small and simple a cubicle as that of a new recruit. All employees from top management or lower cadres fly executive class and have no reserved parking places.

From 1986 when it shipped its first e-mail router, Cisco has come a long way indeed. It has acquired over 50 other companies and offers end-to-end networking solutions. The 35 buildings spread over 5 million square feet in San Jose is a testimony of its stature. It has grown from 1,000 to 26,000 employees in less than 10 years.

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