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ANALYSIS: Hard Times
Those who exploited new opportunities in VSAT services and call centers flourished
Voice&Data
Friday, May 17, 2002

This was a fiscal in which only those who were able to deliver the goods in niche technology domains picked up marketshare. Whether it was in VSAT, contact centers, wireless or network security, the networking industry presented little space to fill up. And it were companies which had the skillsets to exploit the conditions that grew well in spite of a generally flat year.

This trend is easily noticeable in the way companies grew during the fiscal 2001-02. Although Wipro retained the top spot as the largest network integrator, the fastest growth among the top 10 players came from Global Telesystems, Tulip IT Services, and HCL Comnet, each of which emerged as the top deployer in the niche areas of contact centers, wireless MANs, and VSATs, respectively.

When it came to the ranking, the largest integrator in the market was Wipro, which was able to maintain some gap between it and the rest. Its total business stood at Rs 245 crore. HCL Comnet, Datacraft, HECL, HCL Infosystems, Network Solutions, and GTL followed Wipro. While Wipro, Datacraft, HCL, and NetSol have been the top integration providers without presence on the VSAT domain, HCL Comnet, HECL and Comsat Max have substantial revenue coming from VSAT connectivity and services too. Nonetheless, the best aspect of these typical VSAT providers has been their ability to quickly mould to providing security services, remote management services, and facility management as additional opportunities.

The good news for network integrators during last year was the increase in projects with a good consultancy and services component. The integrator to accrue the top revenues as a result of consultancy and integration services is HCL Comnet. While Wipro’s revenue from this portion stood at Rs 66.7 crore, HCL Comnet’s was Rs 67.94 crore. Datacraft’s revenue from consultancy and services was Rs 34 crore, NetSol’s Rs 22.8 crore, GTL’s 29.62 crore, and Comsat Max’s Rs 30 crore.

Highlights
Tata Infotech Did well last year. Just missed the Top 10 club by Rs 1 crore
Allied Digital The dark horse of last year. Impressive NI business worth Rs 48 crore
GNFC The Gujarat-based company made significant gains. Did Rs 35 crore of NI business
CMC Busy with TCS integration. Did not participate in this year’s survey but did good business with its government clientele
IBM According to reliable industry sources, the multinational had a bad year in networking

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