FAQs About Hosting
Do Indian IDCs provide uptime guarantees and SLAs?
Very few Indian IDC’s provide uptime guarantees and
SLA’s. SatyamHosting provides a comprehensive SLA which includes credit
to clients against no delivery of commitments made and also a SLA
committed uptime of 99.6%!
Are Indian IDCs secured enough? Do they have
well-laid out internal security policies and guidelines.
The pivot around which outsourcing of hosting critical
applications revolves for companies to even consider IDC premises is
"security". This covers both physical and data security. IDC’s
in India benchmarked against global standards do have well laid out
physical and security measures. In Satyam Infoway, there are tools/devices
needed to provide security as well as a dedicated expert security team
manning the premises round the clock. There are elaborate processes to
implement and monitor these measures. Physical measures include CC TV
cameras, motion sensors, proximity cards, palm geometry scanning and
finger printing scanning.Data Security measures include outer perimeter
security, intrusion detection, managed firewall services, operating system
hardening, vulnerability analysis, patch testing and applications
Am I going to get my money’s worth by hosting in
India?
This is one question which cannot be answered in
yes/no. The company seeking an Internet presence provider needs to look at
the decision holistically. Consider geography of the target audience,
coordination and so on and weigh the cost options along with the
qualitative aspects to evaluate money’s worth.
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