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The complete Guide: Telecom and networking products, services, and solution |
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Enterprise |
 | CONNECTIVITY SERVICE: A Strategic Proposition
With business depending on connectivity services, acquiring and maintaining a fatter pipe has aquired strategic importance |
| WLAN: Easy and Convenient
A great mobility/productivity tool, WLAN can be used for voice and video applications as well |
| NETWORK SECURITY: Safe Network, Secure Biz
Securing a network isn't a difficult task provided security managers do the right thing |
| NETWORK STORAGE: SAN and Sensibility
Fiber channel SAN is still the best bet for mission-critical applications, but IP-SAN will do for the rest |
| NETWORK MANAGEMENT: Management Simplified
It would be best for network managers to go for a single central management platform that can take care of the entire network |
| STRUCTURED CABLING: New Wires, New Rules 
Intelligent systems are getting attractive, speed is becoming a commodity, and standards-compliance is the buzzword |
| NETWORK INTEGRATION: Wanted a Biz Advisor
The integrators are moving away from being infrastructure aggregators and are becoming a partner in the growth of enterprises |
| PBX: From Circuit to Packet Switch
Users are looking for easy steps for IP migration without disrupting the existing investment |
| MOBILE APPLICATION: SMS Rules the World
Familiarity with SMS and low network speeds have made developers go slow on multimedia-based applications |
| NETWORK SERVERS: Is it Time to Upgrade?
Upgrading to high capacity servers can be necessitated by rise in information flow and multiple users accessing the servers |
| MICROWAVE RADIO: Planning a Radio Network
Fresnel, SOM, RF-path analysis...a look at the nuts and bolts of setting up an efficient network |
| Service
Providers |
| ROUTER: Next Gen Routing
Service providers must deploy routers that are intelligent and dynamic with built-in resilience and security |
| OSS/BSS: Talk Components Talk
Islands of billing, CRM, mediation, et al must communicate 24x7-integration is a must-have for higher yields |
| TRANSMISSION: Scaling Intelligently
With bandwidth prices dropping and resource cost increasing, service providers are feeling opex pressures to remain competitive |
| BROADBAND EQUIPMENT: On the Fast Track
Albeit the begining have been small, broadband with converged services is set to revolutionize telecommunications in India |
| SOFT SWITCHES: More for Less
...by enabling faster rollout of new services and network effeciency |
| T&M: Benchmarking the QoS
Test and measurement tools can not be compromised if networks have to deliver quality service |
| T&M: High tech Testing
Scalability and interoperability are the two major challenges to the next-generation SONET/SDH equipments |
| BPO Technologies |
| CALL LOGGING: Not Just for the Record
The software stores calls for customer review and dispute resolution, at the same time helping to enhance agent performance |
| WORKFORCE MANAGEMENT: Fixing Time and Resources
Wide range of tools are available to help managers schedule and organize the workforce optimally |
| TRAINING: Creating Talent
It is time to look at training as a strategic tool and integrate it with the company's growth plans |
| HEADSET: For Your Ears Only
Headsets are so ubiquitous that it is unimaginable to picture a call enter agent without a headset |
| CALL MANAGEMENT: For Whom the Bell Rings
Manage your calls intelligently to reduce waiting time and increase your business |
| How
To Series |
| SLA: Getting it Right
An enterprise's business objectives should form the fundamental basis of an SLA |
| OUTSOURCING: Derive the Maximum Value from Outsourcing
The changing nature of outsourcing relationships, outlined by Accenture |
| Emerging Technologies |
| 802.11N: Wire's New Nemesis
802.11n promises the ultimate-wireless systems replacing data-hungry wired networks |
| RFID: A Grain's Impact
RFID will help many industries save millions by improving supply-chain efficiency |
| HSDPA: The Fast Buck
The demand for wireless broadband is expected to usher in HSDPA well before the 2006 timeframe |
| EV-DO: Broadband on the Move
For CDMA operators EV-DO is the logical migration as demand for the high volumes of data at higher speeds gets underway |
| WIMAX:
A Whiff of Speed
The promise of a 70-Mbps wireless pipe, extending over a range of 40 km or more-that's WiMax |
| CIO/CTO Speak |
| JUNIPER NETWORKS - “CIOs are not just about technology”
Kim Perdikoun, CIO, Juniper Networks |
| AMD -"Networking is a key enabler of the global enterprise"
Ajay Marathe, corporate VP, CIO, and president, AMD India |
| LG ELECTRONICS INDIA -“We have opted for different partners for different services”
Arindam Bose, head, IT, LG Electronics India |
| CITIGROUP -“Business, IT, communications must work seamlessly”
Ravi Raman, head, IT operations and solutions, Citigroup |
| ITC -“Communications infrastructure is core to business initiatives”
VVR Babu, chief information officer, ITC |
| JK INDUSTRIES -“The biggest challange is getting dedicated bandwidth”
SS Sharma, general manager IT, JK Industries |
| HERO HONDA -“Availability of networks is still an issue”
SR Balasubramanian, VP (information systems), Hero Honda |
| GTL
-“Concentrate on the core and outsource”
Savio
Furtado, chief technology officer (BPO), GTL |
| INTERCONTINENTAL GRAND - “BSNL-MTNL need a lot of attitude improvements”
Hemant Khattar, general manager (IT), Intercontinental Grand |
| ZEE TELEFILMS -“Content anywhere, anytime on a preferred device...”
Ishwar Jha, vice president, business technology, Zee Telefilms |
