Curbing Inter-operator Fraud
To identify and check such frauds, one needs to emphasize on
diligence of processes, in addition to specialized fraud management systems.
Traditionally, fraud management systems receive feeds from the network or from
mediations systems. However, in case of showing an ISD call as a local call, for
example, the fraud or the inaccuracy occurs in the billing system, much after
the fraud management system has received its inputs. As such, the fraud
management system may not detect this discrepancy at all. This leads to the
obvious conclusion that a diligent process needs to be set up by service
providers to check fraudulent activities in all BSS/OSS sub-systems. Also, each
BSS/OSS sub-system needs to support some level of fraud tracking and reporting.
Moreover,
much of the standard fraud management concepts could be used to tackle such
frauds. For example, illegal call landing can be detected through certain
patterns such as immovable SIMs, abnormal call ratios, etc. The only difference
would lie in the way the frauds are addressed. While operators would follow a
certain process with subscribers performing fraud, a completely different set of
processes and sensibilities would have to be followed with fraudulent service
providers.
SS7 signaling data can be used to address the problem quite
effectively. It is possible to do analysis on SS7 signaling-based records to
unearth disguising of calling party number by other operators.
Page(s) 1 2 3 4