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 Home > GOLDBOOK 2005 > ENTERPRISE MOBILE APPLICATION: SMS Rules the World 
  GOLDBOOK 2005
ENTERPRISE MOBILE APPLICATION: SMS Rules the World 
Continued from page: 1

Saturday, March 05, 2005

SMS-based Information Exchange

Banking: Alerts to customers on credits/debits, customers request for bank balance through SMS keywords
Insurance:
Alerts to customers on insurance premium and due dates,
Sales and service:
Alerts to service engineers on customer calls, e-mail alerts to the sales managers; request for stock information; material dispatch details; payment information by employees, partners and customers
Travels and tours:
Alerts to corporate members on ticket/hotel booking confirmations; customers/partners request for information on tariffs for package tours
Retail shops:
Customers request for details on festival offers, discount sales; alerts to membership customers on prizes, special offers; partners exchange information on payment receipts, material dispatch details, stock information etc through SMS from any part of the country
Multiplexes:
Alerts to membership customers on new movie releases; SMS-based ticket booking; management request for information on payment collections
Education media and entertainment:
SMS-based information access of exam results, SMS-based viewer's polls and feedback, SMS-based promotions/contests
Application service providers:
Information access- and alert-services (news, astrology, sports, and stock information)
Public services and utilities:
Information access and alerts through SMS (electricity and telephone bills payment reminders, emergency information alerts, alerts on national highways)
Manufacturing:
SMS-based information access by partners/customers on payment receipts, material dispatch details, spares/stock information etc. from any part of the country
Hotels:
Check hotel room availability through SMS from any part of the country; send SMS to customers on calls received during their absence
Hospitals:
Emergency alerts to doctors and maintenance staff; requests for doctor availability, OPD timings
Call centers:
Alerts on customer call statistics/key performance indicators; access of workforce information by call center managers
Stock exchanges:
Alerts to partners on Sensex updates, payments; SMS-based stock information access by customers
These are some sample applications that can be achieved for different industry verticals using SMS-based solutions

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