Technology Options
Enterprises have several options to consider before they begin their search
for an Internet service provider (ISP). The requirement and the extent of their
dependence on the service will determine the options they can opt for. The
requirement of an enterprise could be broadband or narrowband. For a majority of
enterprise users, broadband is the most practical option. Once it has been
decided that you need to go for broadband, you can further choose various
options. This also primarily relates to the access media, which the enterprise
can use to connect to the ISP’s nearest PoP. The right choice of access media
is the most critical decision that an enterprise should make when subscribing to
an ISP’s services, since that will decide the following:
- Always-on connectivity
- Uptime
- Flexibility of bandwidth usage
- Lead time for service installation
| What
is IP VPN... |
|
Simply
put, IP VPN is "an emulation of a private wide area network (WAN)
facility using IP facilities, including the public Internet or private IP
backbone." From this definition, it follows that an IP VPN could
either be CPE-based or network-based. A VPN can be built on any of the
layer-2 technologies, including Frame Relay; however, that would just be a
VPN rather than an IP-based VPN. The primary advantages offered by IP VPN
are based on two parameters—one, IP VPN is a connectionless service in
contrast to the layer-2 ATM and Frame Relay services; and two, IP VPN is a
ubiquitous (any-to-any) service in contrast to point-to-point inherent
feature of the ATM/frame relay service.
Even
though IP VPN can be both CPE-based and network-based, service providers
have been keen on the adoption of network-based IP VPN by enterprises.
(One reason could be that CPE-based IP VPN is unlikely to contribute much
to their bottomline.)
Why MPLS? Because it sets
up a specific path for a given sequence of packets, identified by a label
in each packet, which saves the time needed for a router to look up the
address to the next node. MPLS, being a multi-protocol, works with IP,
ATM, and Frame Relay. In addition to moving traffic fast, MPLS makes it
easier to manage a network for quality-of-service. MPLS traffic management
ensures that business-critical applications ranging from real-time
financial transactions, voice, and e-mail to normal Internet access are
prioritized to maintain peak performance |
n ISDN: ISDN
provides digital service, typically in increments of 64 kbps. Its usage has
increased with the increase in Internet usage. The advantage here is that one
can access the Internet on one channel and make or receive voice calls on the
other. This service is offered by some of the leading ISPs like BSNL and VSNL.
n Leased-Line: This is a cost-effective Internet access solution offered
by a majority of ISPs. Corporates can receive high-speed Internet connectivity
and pay for the bandwidth, according to the usage. It is considered to be a more
reliable network, and corporates can get a leased line from basic service
providers. Leased lines come in 64 kbps and also in 124 kbps, 256 kbps and 512
kbps. Leased lines are offered by some of the service providers like VSNL and
BSNL.
n VPN: Service providers like BSNL, MTNL, and Sify are waking up to the
potential of IP-VPNs to bring them new customers. For a 2 Mbps line, BSNL is
charging 7.7 lakh while 256 kbps is being offered at 1.49 lakh. The minimum
assured bandwidth that is being offered is 25 percent of VPN port subscribed.
Though the adoption rates among enterprises have been slower than expected, but
it is emerging as a potential option for the corporates. Service providers are
expecting IP VPN to become a data connectivity medium of choice overtaking
traditional networks like ATM and frame relay. The factors for the growing
acceptance of IP VPN among the enterprises are its relatively lower costs and
flexibility. IP VPN is far more flexible—operationally—than ATM or Frame
Relay (FR).
Since IP VPN services can be delivered via the public Internet, a carrier can
easily connect to an enterprise with its business partners anywhere across the
globe. An enterprise’s global reach via frame relay or ATM is restricted to
the locations that have been fitted into its original network design. What is
more, the ATM and Frame Relay solutions are not easily scalable. An enterprise
is stuck with a predetermined amount of bandwidth, which makes it difficult to
quickly acquire more in order to cater to sharp and sudden increases in traffic
flow.
n Digital Subscriber Line (DSL): DSL uses the existing phone line
without requiring an additional line. It is a technology for bringing
high-bandwidth applications like video-conferencing and video-on-demand to home
and small businesses over ordinary copper telephone lines. Connection speeds in
DSL typically range from 512 kbps to 1.544 Mbps downstream and around 128 kbps
upstream. For accessing DSL services, one has to connect a DSL modem to the DSL
line of the local area network (LAN). Once connected, DSL modem provides
continuous connection to the Net. In order to get better DSL service, the
end-user must be within a certain geographical distance from the telephone
exchange, to avoid signal degradation.
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VOICE&DATA Corporate Expectations Survey 2003 |
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DishnetDSL is a prominent player in this
segment. Bharti Telenet through its ZipNet brand has also made its entry
recently.
There is nothing wrong with the technology as such but it has not been
deployed widely.
| Corporate
Internet Telephony: New Cost Saver for Corporates |
|
Though
the closed user group VoIP has been in existence for a long time, the
response of corporates has been halfhearted owing to the high cost of
installation. With Internet telephony getting legalized and PC-to-PC calls
within India and PC-to-phone and PC calls being allowed by the government,
some ISPs have started offering corporate Internet telephony solutions.
VSNL launched this service in December 2002 through its Tata Indicom brand
and is reported to have received a good response from corporates. It is
banking on its 1 Gbps international Internet bandwidth. It claims that the
solution would result in saving of over 70 percent on your domestic and
international PSTN calls besides the real-time experience similar to toll
quality service.
The way it works is that
you can dial through SIP-based handset to any SIP-based phone or PSTN
phone abroad. This is specially a good option for multi-location
corporates who can save substantially on interoffice telephone call
charges/NLD call charges by subscribing to CUG (calling facility). |
n Satellites: Satellites can be used for accessing the Internet one-way
or two-way. To access the Internet, the corporate user has to put up a VSAT,
which comprises an antenna and an adapter card, at the subscriber’s PC
connected to the external outdoor antenna by a cable. The user sends the request
by the normal telephone line and downloads through a satellite broadcast that is
received by the VSAT and comes to the PC. In the two-way mode, both the request
and the download happen through the satellite. This offers significant benefits
to consumers, including an ‘always-on’ connection that saves time when
dialing up to the Internet and eliminates the need for a second telephone line.
It is provided by many operators like HECL, Bharti Broadband, HCL Comnet, and
Comsat Max.
|
Survey Highlights |
| Internet
Dial-up Service: |
| Top 5 Critical
Factors |
| Rank |
Factors |
| 1 |
Referrals |
| 2 |
Brand name/Company Image |
| 3 |
Company is part of Large group |
| 4 |
Offers value for money Product/ services |
| 5 |
Wide range of Product/services |
| |
| Broadband Service: |
| Top 5 Critical
Factors |
| Rank |
Factors |
| 1 |
Referrals |
| 2 |
Brand name/Company Image |
| 3 |
Financial standing of the
service provider |
| 4 |
Wide range of Product/services |
| 5 |
Ability to scale for future
expansion |
|
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n Fixed Wireless—LMDS and MMDS: Local multipoint distribution system (LMDS)
is a broadband wireless point-to-multipoint communication system operating above
the speed of 20 GHz (depending on the country of licensing) that can be used to
provide digital two-way voice, data, Internet, and video services. The
technology provides a competitive opportunity to embedded wireline or wireless
networks for providing high-speed data transmission. Multipoint microwave
distribution system (MMDS) channels come in chunks of 6 MHz and run on both
licensed and unlicensed channels. Each channel can reach transfer rates as high
as 27 Mbps (over unlicensed channels) and 1 Gbps (over licensed channels). The
problem with this access technology is that since it works on line-of-sight
concept, it does not works well in the mountainous terrain but is suitable for
rural areas where copper lines are unavailable. A typical set-up of an MMDS
system is a wireless system consisting of head-end and reception equipment at
every subscriber location. There are very few players in this segment.
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