Bernard Trudel chose to pull out this Mike Tyson quote for a glued audience
of 400 at Bangalore-"Every one has a plan, until he gets hit."
Trudel was in the garden city to present at the Cisco Showcase 2004. He is
principal consultant (security), advanced technologies, APAC, Cisco Systems.
Network security is tactically high on Cisco's agenda these days, even as
IP continues to remain the company's strategic mantra.
Cisco
had placed its big bet on IP early enough, and waited. Now, with IP-based
applications gaining wider and faster acceptance, it's time to reap benefits.
Or is it?
The Spoilsport
Security-related issues threaten to spoil the party, or pale it, at least.
And more the number of apps using IP, greater the threat is, thanks to the
openness of the protocol.
Consider the voice-over-IP application. A denial-of-service attack, for
instance, can effectively bring down a VoIP network in no time. To complicate
matters, entry into a VoIP network can happen through numerous endpoints, viz.
servers, PCs, and VoIP phones.
Now, that's not something users of telecom services will accept and pay
for. The proprietary nature of legacy telephony protocols virtually shuts out
all software-based threats for them.
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The Specials in the Menu |
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n Six 'advanced technology' areas already give Cisco 20 percent of its revenues.
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Security, one of the above six areas, is tactically at the highest on the company's agenda. Without robust security, other areas like IP telephony will have no takers
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While enterprise remains Cisco's main turf, it's also getting aggressive in the service provider and home networking spaces
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'Home networking' is one of the six new business lines that the networking giant is pursuing
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For enterprise communication, a forthcoming special will be Cisco
MeetingPlace, for audio, video and Web conferencing
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Action is also imminent in the storage networking space, especially in the IP SAN switches category |
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The onus to make IP networks more robust and reliable lies on vendors and
service providers-in their own interest. The interest, incidentally, is a $2
billion global IP telephony opportunity by the end of this year, as projected by
market research firms.
In India, according to IDC, the market will be $60 million this year, as
compared to $30 million last year. It is expected that the Indian IP telephony
market will clock a CAGR of 60 percent over the next 3–5 years.
Cisco is keen to realize the huge opportunity and grow it, possibly. The
company is estimated to have shipped more than 2 million IP phones globally in
2003 and enjoyed more than half of the handset market share.
The competition in the handset space came mainly from three players-Siemens,
Nortel, and Avaya.
In India, however, the story is somewhat different. Here, according to
Voice&Data estimates, Tata Telecom (bought over by Avaya) held 45 percent of
the enterprise-wide IP market share in fiscal 2003-04, as Cisco trailed at 40
percent.
Tata's approach of offering hybrid solutions instead of pure-play IP earned
it the dominant position. Equations in the Indian market may change once the
dampeners-security-related-on IP are removed and enterprises put more trust
in IP-only systems.
Putting up Safeguards
Trudel said Cisco spent 10 percent of its overall R&D budget-$300 million
in figure terms-on security-related R&D.
Also, the company has made some key acquisitions in various areas of network
security to complement its own offerings, over the past one-year period.
Only last month, Cisco announced the intent to acquire Perfigo, Inc for $74
million in cash. Perfigo's CleanMachines solutions helps build self-defending
networks by permeating endpoint policy analysis, compliance, and access
enforcement capabilities. It evaluates the security posture of the endpoint,
scans for vulnerabilities, and helps clean the endpoint.
The solution enables Cisco IOS routers to enforce access privileges when an
endpoint device enters a network. The support will be extended for the company's
Catalyst switches and VPN concentrators in the first half of 2005.
Another buy was of Twingo Systems, for a small sum of $5 million. Cisco hopes
to plug the gap in the happening space of SSL VPNs, a technology that has proved
particularly effective in the area of remote access.
Cisco plans to incorporate the acquired technology into its existing WebVPN
solution. To begin with, the Twingo solution will be featured on the VPN 3000
Concentrator series.
In March 2004, the acquisition of Riverhead Networks, for $39 million in
cash, added a DDOS prevention technology to Cisco's security portfolio.
A more interesting technology that Cisco acquired through the buyout of Okena
in early 2003, is already being put to good use across several Cisco offerings.
The technology takes a behavior-based approach towards protecting networks
against possible threats.
The Super Six
Network security is among the six 'advanced technology' areas that Cisco
is focusing on today. The other five are-IP telephony, wireless LAN, home
networking, storage networking, and optical.
Together, the above six techs already contribute over 20 percent of the
company's worldwide revenues. (Network security revenues are often a component
of other product revenues, determined internally through a complex accounting
process.)
Talking of storage networking, Cisco entered the space just two years ago
globally, and one-and-a-half years ago in India.
Sanjay Kharade, regional manager, system engineering (enterprise), west,
Cisco India, who's busy touting the merits of IP-based SANs to potential
customers, is very upbeat on the tech's uptake. "We are leveraging all
our expertise in the LAN space for SANs," he says.
In the storage networking space, the competition comes from the likes of IBM,
HP, Hitachi, and EMC. Cisco will most likely gain some market share as the shift
from fiber channel SANs to IP-based Ethernet SANs takes place.
"We are already No. 2 worldwide in director class switches," says
Kharade. Director-class switches are the ones that have in-built redundancies
for three things-power, CPUs, and ports. (Other switches have redundancies for
one or two factors only.)
Typically, fiber channel SAN switches are preferred today when it comes to
reliability. "The fact that a storage network should never drop the traffic
necessitated fiber channel switches," Kharade says. "The next shift is
towards IP-based Ethernet SANs," he adds.
The adoption of IP-based SANs could gain momentum once Cisco starts shipping
switches that support 10G-over-copper, as this would significantly reduce the
total cost of ownership for enterprises. It's noteworthy here that recent
advancements in structured cabling have made 10G speeds over copper a reality.
Enterprise-only?
Well, that's how Cisco has been known as a vendor. No more. It's already
entered the service provider space and has been trying hard to impress with its
spoils.
That didn't seem to have given John Chambers enough peace of mind; the
company is now looking at the home networking space too. That brings Cisco close
to end-users, a community Cisco hasn't directly addressed so far.
Will the existing channels work when it comes to addressing end-users'
needs? "We will continue to use the existing distribution model. There are
no immediate plans to change that," Ranajoy Punja, V-P, marketing, India
and Saarc, Cisco India, stresses.
Apart from home networking, IP telephony will also open up the mass market
for Cisco, particularly after the regulatory hurdles get lifted.
The focus on enterprise communication is not lost though. Cisco has keenly
initiated the concept of triple-play conferencing, aka IP-based audio, video,
and Web conferencing, for enterprises.
Mathew Varghese, principal consultant, Cisco India, loves to speak endlessly
on this emerging opportunity. Cisco MeetingPlace is the solution for holding
these collaborative conferences. "We have implemented the solution in-house
and the results have been wonderful to say the least," says Varghese.
Carrying on with the Core
Around 80 percent of Cisco's revenues continue to come from its
bread-and-butter lines-switches and routers. The most premier switch series
continue to be 6500 and 4500.
In the router category, the focus today is on the integrated services router
(ISR). "ISRs are today's answers for enterprises' tomorrow's
networking needs," Suprabhat Chatterjee, national business manager
(enterprise), India and Saarc, Cisco India emphasizes.
Historically, routers formed Cisco's most important business line in India.
In the last quarter of 2003-04, however, switches outperformed routers,
according to Voice&Data 100 survey.
India has also been a feather in Cisco Asia's cap. Gordon Astles,
president, APAC operations, Cisco, lauded Ranganath Salgame and his team for
achieving more-than-the-Asia-average market share in India, amidst the clap of a
400-odd audience.
Not that the competition is not a threat in India, but setbacks for Cisco
have not been serious. On the contrary, in China, the largest telecom market in
the APAC region, Cisco was in for a big disappointment early this month. The hit
came from Juniper Networks, which claimed that China Telecom had selected the
company's routing platforms exclusively for ChinaNet Next Carrying Network
(CN2), the carrier's next-generation IP network.
Looks like the cruise on the IP way will get rougher. A strong sail (read
security) could make a difference then. Does Cisco have the strongest one? It
better has.
Deepak Kumar
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