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 Home > Convergence > Convergence: Trends and Challenges
  CONVERGENCE
Convergence: Trends and Challenges
Continued from page: 1

Shyamanuja Das
Wednesday, December 01, 1999
The choice of the phrase "blurring of dividing lines'''''''''''''''' is deliberate, in preference to the more commonly used "coming together". This is because, whereas the latter is description of a definite phenomenon, which may or may not be happening, the former describes only the capability. Similarly, the choice of phrase "traditionally distinct" is to envelope all that can come under it, and not to define it in specifics like computing, telecom, entertainment, etc. Similarly, we acknowledge the fact that more words could be added to service, technology, product, market, industry, and regulatory structure. Words like say, media, which can be a physical media like cable, wireless, satellite, etc., (in which case it will come under technology in the above definition) or media as in television, press, cinema, etc., (in which case it will come under services in the definition).

However, while it is certainly more correct, a broad, holistic definition does not always clarify things to a great extent. Going in-depth to specific issues is not always possible by using an umbrella definition. Take, for example, the challenges of convergence. They are different at different levels. Different levels such as technology, market, industry, regulation, and services have their own characteristics, issues, challenges, and barriers to convergence.

One tries to approach the phenomenon of convergence from the user end (See Figure 1). One does not claim that this approach is superior to any other. But one has to start somewhere. Also, one makes a concentric representation, rather than a linear model like that suggested by Analysys'''''''' value chain model. A concentric circular model denotes that the centre to the activities of all companies-even semiconductor companies-is the end user. But more importantly, it makes it easier to represent traditionally (completely) distinct services in one model, and so to whatever extent possible, their co-relation. A linear model on the other hand is good for depicting different levels of one service, such as say broadcasting. A linear model can well represent the positioning of a cable operator, a satellite channel provider, and the television software (content) provider with respect to the user and also to each other. But it cannot represent the counterpart of a cable operator in the field of what has so far been known as communications or telecom services.

Traditionally, the user has received services from different service providers. While communication services-for a long time known as telephony-came to him from telcos, usually state-owned monopoly PTTs, he received information, education, and entertainment from service providers like radio and television broadcasters, and printed newspapers/magazines known collectively as the media. Again traditionally, broadcasting has been state-owned in many countries before being opened to competition, while newspapers have been state-owned only in a few countries. With the advent of computing, small computing devices known as PCs came as a productivity tool, which soon enhanced itself to act as a communication terminal like a telephone. Today, different services are increasingly coming from one source, while one terminal is likely to act as the single receiver for multiple services in near future.

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