Never before has mankind witnessed technological, economic and social change happening at such breathtaking speed. With each new day we realize that yesterday’s rules no longer apply. With the Internet as the great equalizer, knowledge monopolies and information hierarchies are crumbling to dust. Customer-supplier relationships are being revolutionized and management is under pressure to react. The new economy forges opportunities where formerly there were rare. The market uncertainty has to be managed not by finances or time but by effective management of human emotions.

Tomorrow’s Successful Organizations
Success will follow those who value ideas. The biggest profits will go to those that manage information better. High tech employment will grow much faster. Meanwhile, the share of workforce with flexible hours will keep rising. Companies will focus on what they do best and farm out the rest to a network of partners. Many outfits will depend on free agents and contractors to develop products faster than ever. Leadership will focuses more on consensus building and managing teams rather than command and control. Emphasis will be on new group-oriented leadership and customer partnership for organizations success.

What Should Organizations Do?
Organizations need to accept liberalization as given and focus on opportunities besides creating global orientation. Growth visioning needs to be at a global scale, not by conglomeration in the domestic market alone. Organization need to manage and win competition and achieve higher accountability and transparency. Performance orientation across the organization have to be created. In the end it is the optimism and future orientation which will lead growth and willingness to forget the past and compete for the future

Towards Creating High Performing Organizations
Organizations will have to build and implement people philosophies, themes and attract and retain good talent. Responding to the customer needs would also be important. Organizations need to continuously seek newer and better way of doing business and create powerful positive attitude. Work culture should also be enabling and enjoyable, distress and create fun at work. Increasing ‘competitive employability’ of employees has also to be kept in mind.

The Knowledge Economy
In a knowledge economy individuals have power not organizations, leadership is important not management, values are important not control, risk tolerance is important not constraints, instincts are important not rules and speed not bureaucracy is important. Finally it is knowledge and people is the key to competitive advantage

Learning in a Technology Organization
Keeping pace with new, acquiring the emerging and developing the future are required for technology led organization with growth. This necessitates changes/interventions in the way people think and leverage technology for learning.

Institutionalize Learning
Top level commitment for employees learning and development and extensive communication should be made to facilitate in creating a developmental environment for learning, as it is everybody’s business. Creating an environment for proactive employee involvement, innovation, learning, experimentation, building credible training resources are some of the important issues. Building credible training resource, strengthening training effectiveness and follow-up are needed for facilitating & inculcating a culture of learning.

Rajan Dutta, chief (HR and TQM),  Escotel Mobile Communications