The October that just went by was a great month for the industry. A record
number of 1 crore and 4 lakh new wireless subscribers were added during this
period, including GSM and CDMA. As the total number of fixed and wireless phones
in India crosses the 36 crore mark, teledensity reached 31.6 per hundred. While
the impending slowdown is sending shivers down the spine of the corporate world,
the man on the street seems to be not even aware. And, clearly, those who are
catering to this segment are making hay.
A very interesting reason for this boom came from an industry senior who
said that with everything becoming unaffordable for the common man in the last
few months, being able to chat and gossip with other people is one of the
cheapest things people do today. Jokes apart, I know that my own maid now uses
her cell phone more to talk to her sisters because the cycle rickshaw fares have
gone up, and its cheaper to talk to them rather than visit them.
Actually that is what everybody is doing at a time when there is the threat
of an economic slowdown-look for technologies, solutions and processes that make
life and work more efficient. And the mobile phone is clearly a great solution.
I believe that slowdown presents itself as a great opportunity for the
mobile phone. It is up to the phone manufacturers and operators to seize the
opportunity and come out with handsets and schemes with prices and features that
make them a compelling proposition. Why should the thousands of executives
traveling round the week not be able to conduct business and close deals on
mobile phones and save crores of rupees spent on travel. It will be a great for
the cause of the environment also.
While it is time to celebrate the mobile boom, fixed or landline seems to
bring only bad news. BSNL, the flag bearer of this technology in India, has not
been able to still put its act together, and there is no reason why fixed or
landline phones should continue to slide. There are those rare pockets where
BSNL fixed line has succeeded that we hear about, but the overall picture is
grim.
The slowdown once again throws up an online and Web opportunity to make
working (in business as well as non-business organizations) more efficient and
cost effective, where broadband will play a big role. There is a goldmine for
all the copper in the fixed lines. BSNL needs to put on its thinking hat to
exploit this opportunity that is now beginning to pick up speed, as broadband
crosses the 5 million mark. Needless to point out here, but the fact is that
besides BSNL, all other operators are on the “adding million new subscribers
every month bandwagon”.
It is not just mobile phones, but perhaps most telecom services today have a
potentially important role in doing things more efficiently in these tough
times. Operators who believe in this will win.
ibrahima@cybermedia.co.in
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