l Perfexa Solutions Inc is the latest US company to announce starting of its call center operations in India. A subsidiary of US-based GTC Telecom, Perfexa will provide inbound call center services with future plans for outbound services. The company has chosen the Unitech Business Park in Gurgaon for locating the facility.

l US based BPO company Sutherland Group, which has two delivery centers in Chennai, has announced setting up of a Global Center for Excellence and a BPO Service Delivery Center in KINFRA Park, Kochi, Kerala. The 20-acre facility will be completed within 36 months. Based in Rochester, New York, Sutherland has an employee strength of over 5,000, with  approximately 2,000 based in Chennai.

l Margate, Florida based Global Response Corporation is the latest US-based call center services company to open a facility in India. The company, specializing in automotive, insurance and catalogue marketing, has decided to set up a 500-seat call center in Gandhinagar’s Infocity. It is tying up with an Indian company, Creative Infocity for the purpose. After Precision Response, that has outsourced some of its services to Ahmedabad-based Motif, GRC, earlier known as CSC, is the second such company to set up facility in Gujarat.