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> FIRST ANNUAL SURVEY OF THE INDIAN BPO INDUSTRY > BPORBIT Top 15 COs |
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FIRST ANNUAL SURVEY OF THE INDIAN BPO INDUSTRY
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BPORBIT Top 15 COs
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| Friday, December 05, 2003 |
| BPORBIT Top 15 COs |
| RANK |
COMPANY |
HEAD
QUARTERS |
REVENUE
2002-03 ($ million) |
CEO |
NO.
OF PEOPLE* |
POSITIONING |
WEBSITE |
| 1 |
WNS
Global
Services |
Mumbai,
India |
56.1 |
Neeraj
Bhargava (President) |
4000 |
Broad-based
BPO company with diverse portfolio |
www.wnsgs.com
|
| 2 |
Wipro
Spectramind |
New Delhi,
India |
41 |
Raman Roy |
8500 |
Broad-based
BPO company with predominantly voice offerings |
www.wipro.com/
spectramind
|
| 3 |
eFunds
Global Outsourcing |
Mumbai,
India |
37** |
Atul Kunwar |
3210 |
Broad-based
BPO company |
www.efunds.com
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| 4 |
Techbooks |
Fairfax,
VA, US |
34** |
Ranjit
Singh |
1750 |
A
predominantly publishing services company |
www.techbooks.com
|
| 5 |
Daksh
eServices |
Gurgaon,
Haryana, India |
29.5 |
Sanjeev
Aggarwal |
5000 |
A customer
service company |
www.daksh.com
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| 6 |
HCL
Technologies BPO |
Noida, UP,
India |
29.3 |
Ranjit
Narasimhan (COO) |
2700 |
Broad-based
BPO company with predominantly voice offerings |
www.hclbpo.com
|
| 7 |
EXL Service |
Noida, UP,
India |
29 |
Vikram
Talwar |
2850 |
Broad-based
BPO company with diverse portfolio |
www.exlservice.com
|
| 8 |
GTL (Global
CMS) |
Mumbai,
India |
23.7 |
Aparaup
Sengupta |
1300 |
Largely a
voice company |
www.globalecms.com
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| 9 |
Hinduja TMT |
Bangalore,
India |
20 |
R Mohan |
1450 |
Broad-based
BPO company with diverse portfolio |
www.hindujatmt.com
|
| 10 |
Msource |
New York,
US |
19.4 |
Bhaskar
Menon |
3200 |
Broad-based
BPO company with diverse portfolio |
www.msource.net
|
| 11 |
ICICI
Onesource |
Mumbai,
India |
17.4** |
Ananda
Mukerji |
3850 |
Broad-based
BPO company with predominantly voice offerings |
www.icicionesource.com
|
| 12 |
Sutherland
Technologies |
New York,
US |
16.6** |
Dilip R
Vellodi |
1500 |
A customer
interaction company |
www.suth.com
|
| 13 |
vCustomer |
Seattle, US |
15 |
Sanjay
Kumar |
3200 |
A
predominantly tech support company |
www.vcustomer.com
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| 14 |
Epicenter |
Mumbai,
India |
13.5 |
K R
Vishwanath |
850 |
A
predominantly collectionscompany |
www.epicentertech
nology.com
|
| 15 |
Datamatics |
Mumbai,
India |
13 |
Manish Modi |
750 |
A
predominantly publishing services and content company |
www.datamatics.com
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| *As on 31 Oct 2003
for all companies except Wipro-Spectramind whose figure is for 30
Sep 2003 |
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** bpOrbit
estimate |
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