Session III: Managing growth through technology
This industry is synonymous with growth. The challenge is less to do with customer acquisition and more to do with ramp-up. Add to that the challenge of building global delivery capability that is seamlessly integrated. And that of making heterogeneous technologies work with each other without interrupting quality of delivery.

The CTO/CIO is the man who is supposed to make it happen, come what may. This session would get their perspective of how they are doing it and what is the top-of-mind issue for them.

Some of the points touched will be

• Creating a robust, scalable business model: The CTO's role
• Technologies for multi-location/multi-shore global delivery
• Inorganic growth and technology integration challenges
• When nothing else works, there's the CTO: Business continuity challenge